Position Overview
Job Title: Senior Technical Support Engineer
Job Purpose: Service Delivery
Qualification: Bachelor of Computer Applications
Experience: 13 Years
Certification - HPE Master ASE- Storage
- HPE ATP - Hybrid IT Solutions V2
- HPE Primera and HPE Alletra 9000 SSQ
- HPE Modular Storage Arrays SSQ
- Commvault Solution Architect
Responsibilities Project Implementations Project Planning - Requirements Gathering: Collaborate with clients, project managers, and other stakeholders to understand the specific technical requirements and objectives of each project. This includes assessing current infrastructure, defining technical goals, and determining the implementation methodology.
- Solution Design: Work closely with solution architects/ Pre-Sales team to design and document the technical architecture of the solution, ensuring it aligns ...