Position Overview
Job Description WHAT IS THE OPPORTUNITY? As a Senior Technical Specialist you will work within the Mainframe Operating Systems team to install and support z/OS products. This team is responsible for providing support for the evaluation, installation, maintenance and troubleshooting of a suite of Systemβ―Z operating system components and associated vendor products that run on all RBC Mainframe processors.
WHAT WILL YOU DO?
Install and support various z/OS mainframe products
Liaise with the various support teams in Production Mainframe Services, Mainframe Operating Systems group, application development groups, and any other clients of supported products.
Direct research, identify and make recommendations on exploitation of new feature / function of supported vendor software
Ensure products are kept at supported and current levels
Ensure that problems with products supported are dealt with in a timely fashion and resolved quickly
<...