Elevate service delivery processes with the role of Senior Technical Business Analyst at Public Security and Emergency Services in Alberta. Focus on operational modernization using AI and technology enhancements.
In this position, you will assess manual processes, identify modernization opportunities, and work with stakeholders to foster seamless integration of new technologies. You will create actionable strategies based on thorough evaluations, ensuring they align with departmental goals and standards.
Key Responsibilities:
• Assess current processes for modernization opportunities
• Engage with diverse teams for collaborative process mapping
• Document metrics to support viability of changes
• Prepare comprehensive reports on findings and strategies
• Support change management during technology adoption
Requirements:
• Significant experience in business analysis with a tech focus
• Skilled in process re-engineering and AI technologies
• Strong projec...