The Role

ServiceNow Technical Architect is responsible for designing, governing, and delivering scalable, high-quality ServiceNow platform solutions that align with business objectives and enterprise architecture standards.

They act as the technical authority for ServiceNow implementations, ensuring best practices, platform optimization, and long-term maintainability across projects.

Your responsibilities:

• Define and maintain a scalable, future-ready ServiceNow architecture for global environments.
• Lead architecture/design workshops, gap analysis, and provide technical governance.
• Drive implementation of ServiceNow modules across ITSM Pro, ITOM, ITAM, HRSD, IRM, and Financial Planning.
• Integrate ServiceNow with Active Directory, observability tools, and other enterprise systems.