Advance your career with Okta as a Senior Technical Account Manager in Toronto, ON. Oversee a dedicated team while delivering strategic identity solutions in a hybrid setting.
At Okta, we are looking for a proactive leader with exceptional technical account management experience. This senior role involves elevating customer satisfaction through robust leadership, operational excellence, and collaboration. You will guide your team in supporting commercial clients while enhancing security measures, ensuring solutions meet their needs.
Key Responsibilities:
• Recruit and mentor a high-performing Technical Account Manager team
• Set and monitor explicit performance goals for team members
• Collaborate with leaders to reinforce customer-first initiatives
• Define execution plans for Technical Account Manager strategies
• Develop effective processes that ensure customer success
Requirements:
• 5-10+ years in technical account management or relevant fields
• Bach...