If you are a **Senior Team Leader, Technical Support** professional looking for an opportunity to grow your career, this gives you the chance to manage the daily operations of the team and support the Supervisor and Operations Manager in meeting and improving service levels, productivity, and efficiency. In this role, you will influence, motivate, and guide direct reports to achieve optimum performance. You will gain technical expertise and practice your leadership skills in operations management, employee performance management and development, and customer management.

If this sounds like a perfect fit for you, apply now and join our team in Mandaluyong City, Philippines!

**In This Role, Your Responsibilities Will Be:**

+ Ensure the service level agreements are on target, generate reports based on team deliverables, and present them to management and counterparts.
+ Ensure customer needs are met on a timely and accurate basis.
+ Train new hires and e...