The Senior Systems Analyst plays a pivotal role within the Technology division, primarily responsible for designing systems, providing subject matter expertise on technical solutions, and compiling technical specifications from business requirements. This role operates at Level 1 in the Technology role family, focusing on quality and supporting various business processes. The position entails critical thinking, problem-solving, and a keen focus on customer service excellence.

Key Responsibilities

• System Design and Technical Expertise:
  • Design robust systems based on business requirements, collaborating closely with Business Analysts and Solution Architects.
  • Provide subject matter expertise on technical solutions, ensuring alignment with organizational goals and standards.
  • Compile detailed technical specifications, considering factors such as scalability, performance, and security.
  • Collaborate with Database Administrato...