We're Hiring: L3 ServiceNow Engineer / Integrator

About the Role

As an L3 ServiceNow Engineer / Integrator, you will serve as the senior technical escalation point for complex ServiceNow incidents, platform enhancements, integrations, upgrades, and governance activities.

You will play a key role in ensuring platform stability, performance, security, and continuous improvement while supporting global operations.

Setup: Full-remote

Schedule: Dayshift

Salary: Php 80,000 to Php 140,000

Key Responsibilities

• Own Level 3 incident and problem management activities.
• Perform root cause analysis and implement permanent solutions for recurring issues.
• Design, configure, and enhance ServiceNow ITSM modules including Incident, Problem, Change, Service Catalog, and Knowledge Management.
• Develop and maintain Business Rules, Client S...