Are you a highly skilled and customer-focused Support Engineer with a passion for cutting-edge WiFi technology?
Do you thrive in a dynamic environment where you can make a significant impact?
We're seeking a Senior Support Engineer to join our team, with a primary focus on enabling the success of one of our key partners, Telmex, and their customers.
**About the Role**:As a Senior Support Engineer, your core responsibility will be to ensure successful outcomes with the Purple product for Telmex and their customers.This will involve significant direct engagement and an on-site presence at Telmex offices in Mexico City for 2-3 days per week.Beyond this dedicated focus, you will also play a crucial role in providing broader technical support across our LATAM region, handling general support tickets and contributing to overall customer success across the continent.This dual focus demands a strong service mindset combined with advanced technical proficiency.
**Why join Pur...