Position Overview
- Contribute to national critical infrastructure operating at increasing scale and complexity
- Do work with impact beyond a single organization as PayNetβs role in the ecosystem expands
- Join an organization focused on resilience, reliability, and stability as core operating standards
- Make decisions and contributions that matter at national scale
TL; DR
- Drive IT service management (ITSM), process governance, and operational excellence across Technology functions.
- Lead process improvement, workflow automation, and service optimization initiatives using ITIL, Agile, Lean, and DevOps practices.
- Manage cross-functional projects, risks, incidents, and continuous improvement efforts to improve service reliability and operational efficiency.
- Act as the bridge between Engineering, Operations, Risk, Audit, Security, and business stakeholders to ensure effective delivery and governance.
Why...