Lead experience-design sprints and initiative execution for priority moments (e.g. preboarding onboarding recognition parental leave).
Apply human‑centred design methodsjourney maps surveys focus groups co‑creation workshops etcto surface pain points root causes and craft solutions.
Pilot iterate scale. Run small pilots collect real‑time feedback and roll out initiatives and process improvements that lift satisfaction productivity and experience.
Track success. Measure and report headline metrics to stakeholders.
Maintain awareness of trends and best practices in designing measuring and optimizing employee experience
Employee Listening
Own our engagement survey cycle (Peakon). Manage survey launch (system preparation troubleshoot) monitor participation work with HRBPS to access and interpret findings and surface key themes to leadership.