Position Overview
Are you a visionary CX/UX leader who thrives on solving complex problems and shaping meaningful user experiences at scale? An exciting opportunity awaits for a Senior Specialist CX & UX Designer to play a pivotal role in transforming how services are designed and delivered within a highly impactful, large-scale environment. This role is ideal for someone who can think strategically, lead confidently, and deliver user-centered solutions that truly make a difference. Youll be at the forefront of digital transformation, driving innovation, influencing strategy, and leading multidisciplinary teams to create seamless, intuitive, and impactful experiences for both customers and employees. Key Responsibilities: Shape, design, and guide customer and user experience strategies to solve complex problems. Lead the development of complex, multifaceted business process solutions. Ensure that CLIENTS services are structured according to the needs, expectations, and behaviors of both customers and...