Senior Specialist, Customer Service - Hybrid

Requisition Id: 388147

Business Unit: LTL

Location:
Ann Arbor, MI, US, 48105

**What you’ll need to succeed as a Senior Customer Service Specialist at XPO**

Minimum qualifications:

+ 2 years of related work experience and call center environment
+ Excellent typing and 10-key skills
+ Experience with Microsoft Office
+ Availability to work a variety of shifts, including days, evenings, nights and weekends
+ Able to work independently with little or no supervision and/or in a team environment

Preferred qualifications:

+ Familiarity with DOT regulations
+ Transportation experience
+ Able to work independently, with little or no supervision and in a team environment
+ Excellent verbal and written communication skills
+ Positive, can-do attitude to achieve goals
+ Excellent interpersonal and communication skills to effectively interact with intern...