Job Description

Why This Role? Why Now?

Are you an enterprise technology professional seeking to elevate your technical career within an internationally supportive, customer-centric environment? Zendesk invites you to join our growing Tokyo team as a Senior Solutions Consultant. This role offers the unique stability of an established global SaaS leader combined with the dynamic room to grow your regional technical presence.

You will manage the end-to-end technical pre-sales cycle for Japan’s leading enterprise and mid-market organizations. Instead of just executing generic product demonstrations, you will act as a valued strategic consultant—collaborating directly with domestic executives and our global product management teams to shape localized customer service technology models.

Who we’re looking for?

We are l...