Please Note: This is a hybrid working role which will require to attend Richmond Office (TW9) at least once a week.

About Us:

Launched in July 2020, Kerv is a next-generation customer-first, cloud-first provider, created to help customers achieve successful business outcomes in a new digital era. Kerv consists of seven specialised practices, enabling us to offer our customer bases an end-to-end service under one brand.

This role is for the Kerv Experience practice which specialises in the contact centre space. Partnered to sell, deploy and support the Genesys Cloud CX platform since 2015. Kerv Experience has won numerous awards.

About the Role:

The Senior Solution Consultant role is a key position within our organisation, responsible for driving customer success by leveraging the power of Genesys Cloud CX. As a Senior Solution Consultant, you will play a vital role in understanding client needs and translating them into tailored...