Responsibilities

• Own reliability, availability, scalability, and security of production systems
• Design and operate highly available, fault‑tolerant, multi‑region cloud architectures
• Define and manage SLOs, SLIs, SLAs, and error budgets for critical services
• Lead high‑severity incidents and drive effective post‑incident reviews
• Improve MTTD and MTTR through automation, tooling, and runbooks
• Operate and evolve Kubernetes (EKS) platforms and multi‑tenant deployments
• Work with Infrastructure‑as‑Code (Terraform, CloudFormation, Pulumi) at scale
• Build and improve CI/CD pipelines and deployment safeguards
• Design and maintain observability (metrics, logs, traces, alerting)
• Drive capacity planning, performance optimisation, and cloud cost efficiency
• Partner with Security & Compliance on SOC 2, ISO 27001, GDPR, and DORA controls
• Mentor SREs and influence reliability‑first engine...