Flexible Work, Better Balance
The role of Service Architect is to ensure that all the service aspects during a complex transition and transformation project are fully covered and the solution can be successfully delivered in alignment with the service delivery capabilities of Dimension Data MS, NTT MS and other involved parties. The Service Architect is accountable and responsible for setting up the service model by being involved in the early Sales Engagement, Service Design and Service Transition processes.
Early Pre-Sales engagement:
Service Design: