Senior SERVICENOW Technical Specialist / Architect

Become a founding member of a new team for a global SERVICENOW consulting partner in Cape Town. Hybrid work environment. Salary: R900 K – R1m.

The Client:

Global Service Now Consulting & Implementation partner with its new Cape Town office as the hub of Service Now operations expertise, supporting client engagements and Service Now solutions.

The Role:

You will work closely with the Head of Practice and the Head of Operations, taking ownership of the technical delivery of enterprise-level Service Now projects. You’ll guide technical engagements, ensure high-quality solution design and delivery, and drive successful outcomes for clients.

Your Responsibilities: Lead Service Now Implementations: Architect and manage the end-to-end implementation of scalable Service Now solutions, including ITSM Pro, ITOM (Discovery), HRSD, APM, and SPM. Client Collaboration: Work closely with business leaders and technical teams...