⏰ Full-time

Senior Service Executive - Customer Care Centre.

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Agfa

                    Location
                    📍 Thane, India
                

                    Posted
                    📅 June 04, 2026
                

                    Work Type
                    ⏰ Full-time
                

Position Overview

Agfa Radiology Solutions 

For this division we are looking for a (m/f)
Senior Service Executive – Customer Care Centre (CCC) – Thane City
You will be an integral part of our Customer Operations and Service Logistics team. 

Job summary
The Senior Service Executive – CCC is responsible for managing end-to-end service operations with a strong focus on spare parts coordination, service efficiency, and customer satisfaction. This role ensures seamless after-sales support by working closely with Regional service managers, field service engineers, managing inventory, handling escalations, and maintaining accurate service records and system data.
Main responsibilities:
 Customer Service & Spare Parts Coordination
Act as the primary point of contact for Field Service Engineers for spare parts support

Ensure availability, allocation, and timely dispatch of spare parts

            

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Job Details

⏰

Employment Type

Full-time

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