Interested in joining one of Canada's top performing asset managers? We are looking for a SeniorServiceDeliveryManager (IT) for an existing vacancy in our IT department. Responsible for leading the delivery, quality, and continual improvement of IT services for internal stakeholders and business units. This role acts as the primary liaison between technology teams and the organization, ensuring IT services align with business needs, meeting performance expectations, and following consistent service management practices.

The Service Delivery Manager will build and develop a high-performing client services team, champion service excellence, and ensure effective practices across incident, request, problem, change, asset, and knowledge management. This position ensures that IT delivers a consistent, reliable, and business-aligned service experience. By developing a strong client service function and implementing effective service management practices, the Client S...