Would you like to join the leading international intergovernmental organization?

We are seeking a seasoned Senior Service Delivery Manager to embed within the NIMSC Land & Air Business Unit, directly supporting the Allied Operations & Missions portfolio. This is a high-visibility, hands-on role based full-time on-site in Brunssum, NL, requiring a unique blend of NATO operational knowledge, commercial service management discipline, and technical proficiency in NCIA’s core tool sets (EBA, ServiceNow, ITSM).

Key responsibilities:

• Coordinate Service Management & Service Delivery support of NIMSC Land & Air Business Unit- Allied Operations & Missions portfolio; for assigned Services / Missions / Projects & the support of Project Managers, utilizing NATO tools & systems (EBA, ServiceNow & SharePoint).

The support will be provided by means of:

A: Tracking, by using NCIA EBA & Service Now tool sets, financial...