The position is responsible for generating sales and delivering customer service at its best.
Support the other operational duties such as housekeeping, visual presentation standards, etc. as assigned by the Store Management Team.
Key Responsibilities
Hospitality And Guest Service
Provides important visual cues for guests that make a positive first impression e.g. wearing proper career wear that is clean and neatly pressed, maintaining a clean parking lot/exterior and a clean and inviting dining room.
Follows the guaranteed Always Fresh procedure to ensure coffee and products are always fresh and always accurate.
Delivers consistent and outstanding guest service through friendly attitude, attentive behavior and strong product knowledge.
Enhances the guest experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You.