JOB DESCRIPTION:

We are looking for Senior Salesforce Developer with 8+ years of experience.

Must-Have:

1. Design, develop, and implement solutions on the Salesforce Service Cloud platform
2. Build customized solutions using:

• Apex (triggers, classes, batch jobs)
• Lightning Web Components (LWC) / Aura Components
• Visualforce (where applicable)

1. Configure standard Service Cloud features

• Case Management
• Omnichannel routing
• Knowledge Base
• Service Console
• Entitlements & Milestones

1. Implement automation using: 

• Flows   
• Process Builder (Legacy Support) 
• Approval Process 

1. Airline Domain Knowledge 
2. Developer Salesforce Certification 
3. Salesforce Integration experience 

• Rest APIs