Position Overview
About the Role: We are looking for a
Senior CRM Manager to take ownership of our
Customer Relationship Management (CRM) and
Email Marketing Systems (EMS). This role focuses on optimising data quality, enhancing system functionality, and driving business development initiatives through effective CRM strategies.
Key Responsibilities
- Manage and oversee the CRM and EMS platforms, ensuring seamless functionality and data accuracy.
- Design and implement efficient reporting systems to support business growth and strategic decisions.
- Oversee email campaigns, maintain templates, and manage automated communications.
- Work closely with business development teams to execute outreach strategies, events, and marketing initiatives...