Complete the relevant Hilton University courses promptly and pass the tests.
Be familiar with hotel product knowledge and related activities.
Promote and sell all products of the hotel, including rooms, catering, banquets, etc.
Meet sales targets and related tasks set by the hotel.
Develop sales plans, obtain approval from the Director of Sales or Commercial Director, and maintain and develop customers in the region or industry according to the plan.
Understand customer needs through telephone sales, face‑to‑face visits, and other forms, achieving sales.
Create quotations efficiently, send contracts to customers and follow up promptly.
Show clients around the hotel.
Operate the hotel reservation system to book rooms, banquet venues, etc.
Send the team’s work order promptly and ensure that the relevant departments receive relevant information.