Job Purpose: JOB PURPOSE

To lead and manage retail travel business by providing supervisory support and specialised business expertise on a day-to-day basis including usage of relevant motivational, training, management and communication techniques to achieve the departments customer service and revenue targets.

2. JOB ACCOUNTABILITIES LINKED TO OBJECTIVE AREAS

Lead retail travel sales efforts, identifying new opportunities to drive revenue growth and achieve sales targets.

· Build and maintain strong relationships with retail clients to understand their travel needs and provide tailored solutions.

· Develop and implement sales strategies for the retail travel business, including promotional campaigns and offers.

· Collaborate with internal teams to ensure smooth travel service delivery and customer satisfaction.

· Keep up to date with market trends, competitor activities, and emerging pr...