About the Company

Valentino is committed to excellence in retail operations, focusing on enhancing the client journey and maximizing performance across all stores.

About the Role

Oversee the coordination of all matters relating to Retail Operations with key focus on reporting, SOPs, store monthly reports, BOH management and liaising with various departments to drive retail goals.

Responsibilities

Support Retail Performance

• Oversee the retail operations, identify opportunities to maximize floor performance, BOH enhancement and improve client journey at Valentino stores
• Monitor and communicate retail performance targets with the stores for sales, incentive and key KPIs
• Maintain a strong presence on the floor and support the Retail Director/Store Managers in developing and implementing action plans based on the observat...