Position Overview
Key Responsibilities :
Must Have:
Experience in BGV operations/quality/compliance at BGV vendors (not just corporate HR). Hands-on with end-to-end verification workflows: education, employment, address, criminal court records, ID checks, reference checks. Proven SLA governance & escalation handling with enterprise clients. Exposure to compliance & data privacy (DPDP Act/India, GDPR exposure a plus). Operations: queue management, QC frameworks, SOP creation. Tooling: experience with BGV platforms (internal vendor tools, ticketing, case mgmt.); comfort with Excel/reporting. Good To Have:
Multi-country verification exposure (US/EU/APAC). Built/optimized playbooks, risk scoring, or exception handling. Worked with integration models (ATS/HRIS data flows) and vendor API/portal ops. Required Skills & Qualifications
Master’s degree in HR, Business Admi...