Position Overview
Vacancy Information Hourly rate of pay: £20.13 - £22.51 Days and Hours of Work: Monday - Friday Starting and finishing times are flexible, and flexi time is applicable. To start 1st July 2026. East Lothian Council is seeking an experienced and motivated Senior Rent Advice Officer to play a key role in delivering an effective and customer focused rent service. This post is critical to ensuring the accurate and efficient collection of rent, reducing arrears, and supporting tenants to sustain their tenancies. You will provide daily supervision and guidance to our team, manage complex and sensitive cases, and support the achievement of agreed performance targets, ensuring compliance with legislation, Council policies, and best practice. Key Responsibilities Supervise and coordinate the work of the Rent Advice Team to ensure high standards of performance and service delivery Support the collection of rent, reduction of arrears, and achievement of performance targets Lead on comp...