We're a vibrant, customer-focused team dedicated to delivering a seamless and high-quality shopping experience for pet lovers across Europe. As our Quality Assurance Manager for Shop Operations, you will play a key role in safeguarding quality standards across our online shops while ensuring that operational knowledge is captured, structured, and continuously improved.

In this role, you will own quality assurance frameworks and execution across shop operations processes, working closely with Shop Operations Leads, Specialists, and cross-functional stakeholders. At the same time, you will continue to build and maintain our central knowledge base, ensuring that processes, standards, and best practices are clearly documented, accessible, and up to date.

This is a temporary role (18-months replacement) with high impact and visi...