Job Posting: Senior Quality Assurance Analyst

State Teachers' Retirement System

JC-521058

-
Senior Quality Assurance Analyst
ANALYST II

$6,031.00 - $7,547.00 per Month
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

**Final Filing Date:** **6/21/2026**

**Job Description and Duties**

The CalSTRS Customer Service Division is seeking a motivated individual to work as an Analyst II on the Quality Assurance Team.

Customer Service is the first point of contact for CalSTRS’ members, benefit recipients, and other constituents. Through multiple communication channels which include telephone, secure messaging, and written correspondence, the contact center is responsible for providing excellent member service through accurate, consistent, complete, and timely responses to each inquiry.

The Quality Assurance Unit collaborates...