**Description**



The Case Manager, Clinical Quality Investigations, is an expert consultant, investigator, case manager and delegate of Swedish Medical Center's Board for hospital and hospital-based outpatient clinical care grievances. This person operates in a high-volume, high-stress environment and has multi-campus responsibility to ensure that clinical care grievances are responded to and documented in compliance with Swedish Medical Center policy and in accordance with requirements of external regulatory agencies, including The Joint Commission, Det Norske Veritas, The Center for Medicare/Medicaid Services, and the Washington State Department of Health.



Providence caregivers are not simply valued – they’re invaluable. Join our team at Swedish Shared Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain t...