Overview

Assist the Quality Compliance Manager and QA team in implementing and maintaining the quality management system (QMS) at the site and with external partners.

Key Responsibilities

• Manage and track CAPA, deviations, and change control processes.
• Address and resolve supplier and customer complaints in a timely manner.
• Conduct root cause analysis (RCA) and quality risk management (QRM) activities.
• Collaborate with global teams to ensure consistency across quality systems.
• Deliver QMS training and maintain up-to-date records.
• Analyse QMS metrics and prepare reports for management reviews.
• Support internal and external audits, ensuring compliance with standards.
• Facilitate vendor onboarding and maintain vendor compliance.
• Review and update QMS processes, ensuring they align with industry best practices.
• Investigate and close complaints within regulatory t...