Overview

Join TELUS's innovative Video Services team, where we're revolutionizing how Canadians experience home entertainment. We own the end-to-end customer experience and product strategy for Optik TV and our next-generation TV platform, collaborating across TELUS to deliver exceptional value. As part of our dynamic product management ecosystem, you'll work alongside talented professionals who are passionate about shaping the future of video services.

Key Responsibilities – Highlights

• Drive Migration Success – Lead the migration of existing TV customers to TELUS's newest TV platform with minimal disruption and maximum customer satisfaction
• Own Problem-to-Solution – Identify system gaps, define business requirements, and design scalable solutions end-to‑end
• Orchestrate Workstreams – Oversee multiple migration workstreams and align cross‑functional teams on consolidated action plans
• Records Integrity – Champion recor...