Own the roadmap and delivery for key product areas, keeping everything aligned with the bigger-picture strategy
Get hands-on with user experience: run research, explore the data, and talk to users to uncover what really matters
Turn insights into clear, prioritised product requirements and work closely with Design, Engineering, Marketing, and Ops to prototype and iterate quickly
Prioritise work based on impact - balancing quick wins with long‑term goals that benefit both users and the business
Define and track KPIs, and adjust post-launch to boost adoption, engagement, and retention
Lead go-to-market efforts: shape launch plans, support Customer Success, and ensure teams across the org are set up for success
Advocate for the customer throughout the product lifecycle, keeping things simple, intuitive, and user-friendly
Help shape tools and systems that support critical user journeys (onboarding...