Lead the international roll-out, expansion and continuous improvement of our AI (voice) bots to significantly enhance customer service efficiency and quality.
Scale and optimize our AI chatbots, ensuring its successful deployment across international markets.
Collaborate with cross-functional teams to integrate AI solutions seamlessly into our existing customer service infrastructure.
Enable AUTO1 group’s tech-teams to deploy conversational AI solutions for their customer touch points
Develop and execute a strategic roadmap for conversational AI products, aligning with business goals and customer needs.
Monitor and analyze performance metrics to drive data-driven improvements and innovations and stay current with industry trends and advancements in conversational AI and telephony services.
Qualifications
At least 5 years of experience in product management, and a pr...