Position Overview
Description
Would you like to transform the way customers return? Would you like to contribute to a better environment by reducing returns while ensuring an improved CX for customers when they return? Do you like rolling up your sleeves and solving complex and ambiguous problems? Does working on a global effort with a fast-paced cross-functional team sound exciting to you? If so, we're looking for a Senior Product Manager to develop and scale initiatives to help EU customers remove the hassle of returning while ensuring a seamless experience when they need to return.
EU After Market Services (AMS) mission is to reduce returns and related concessions by helping customers keep what they bought by removing defects. When items are returned or damaged, we maximize reuse and recovery, while safeguarding customer and selling-partner trust. As a Senior Product Manager, you will create and deliver program roadmaps to help us execute that vision. This role brings scope to develop new...