Job Description
We’re looking for a Senior Product Manager 2 to lead the strategy and execution of Customer Identity at Nordstrom. This role sits at the intersection of digital sign-in/sign-up, omnichannel authentication, and identity-adjacent fraud prevention — owning the capabilities that power how we recognize, authenticate, and serve customers across every digital and physical touchpoint.


This is a high-impact, highly visible role that requires both strategic depth and execution precision. You will define the multi-year vision for customer identity, drive alignment across a complex stakeholder landscape, and lead delivery of identity capabilities that directly enable Nordstrom’s broader omnichannel ambitions. You’ll operate with a high degree of autonomy, while collaborating closely with your manager and cross-functional partners to shape organizational direction.

A Day in the Life…

+ Define and evolve a multi-year product vision for customer ide...