Position Overview
Help build seamless digital experiences that make it easier for customers to complete applications with confidence. You will work across product, design, and technology to deliver features that improve clarity, speed, and customer outcomes.
As a Senior Product Delivery Associate in Digital, you support a digital experience that lets customers view application status, upload documents, sign electronically, resume saved applications, and respond to pending actions. You translate customer and business needs into clear requirements and user stories, partner with stakeholders to meet risk and control expectations, and drive delivery through agile execution. You also help ensure quality at release and support ongoing monitoring of production performance.
Job Responsibilities
+ Research existing capabilities and recommend enhancements to meet customer and business needs.
+ Gather and analyze requirements for completeness, consistency, feasibility, and alignment to stan...