**This position is located on site at the HCA Capital View Building located at 1100 Dr MLK Jr Blvd, Nashville, TN 37203.**

After a period of time this position can become a hybrid - 2 days work from home

Do you want to join an organization that invests in you as a(an) Senior Product Analyst? At HCA Healthcare, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

**Job Summary and Qualifications**

The Senior Genesys Product Analyst is responsible for supporting CSO and our Genesys CX platform. The primary function of this role is to serve as a product subject matter expert, and liaison between CSO and business partners in support of revenue our Genesys CX platform. A background and operational experience in Contact Center and Healthcare Contact Center technologies is desirable but not required. Success in this position also includes building strong working re...