Process Improvement: Utilizing methodologies like Lean and Six Sigma (Kaizen, DMAIC) to eliminate waste, reduce process variability, and improve first-pass yield.
Root Cause Analysis (RCA): Leading investigations into production defects or customer complaints using structured tools such as 8D Reports, Fishbone Diagrams, and the 5 Whys.
Statistical Process Control (SPC): Monitoring and analyzing process performance data using metrics like Cp and Cpk (capability indices) to ensure systems stay within specification limits.
Audit & Compliance: Conducting internal process audits and ensuring adherence to international standards such as ISO 9001 (General).
Documentation & Control Plans: Developing and maintaining Standard Operating Procedures (SOPs), Work Instructions, and Control Plans that define exactly how a process should be monitored and controlled.