What is the Opportunity?

RBC Insurance Technology is seeking to hire a Senior Process Automation Specialist for its Insurance Technology Platform Support team. The Insurance Technology Platform Support Team is a specialized unit dedicated to ensuring the optimal performance, availability, and resilience of IT applications used in the insurance line of business. With a unique blend of technical expertise and industry‑specific knowledge, this team plays a critical role in ensuring the seamless operations of digital services that cater to both the business's internal and external stakeholders.

Job Description

The Senior Process Automation Specialist is Team Lead for the Process Analysts team within the Insurance Technology Platform Support – Operations Management Team, driving automation initiatives, optimizing workflows, and enhancing operational efficiency. The role focuses on identifying opportunities for automation, implementing process improvements, ...