Zendesk, Inc. is looking for a Senior Principal for Enterprise Transformation in Mexico City to lead strategic initiatives aimed at enhancing corporate performance and delivering key business outcomes. The role requires 10-14 years of experience in management consulting and business operations, focusing on driving AI-first transformation programs. Candidates must possess strong communication skills and the ability to work collaboratively with senior leadership. This hybrid position offers flexibility for onsite and remote work, maintaining a dynamic and fulfilling work environment.