About the role

We are looking for a passionate HR Operations expert to support Pakistan and South Africa markets in delivering service excellence and operational efficiency. The role involves providing accurate, timely, and advanced transactional support for complex HR cases, acting as the single point of contact for employees and managers for Tier 2 cases, and offering in-depth advisory services and coaching throughout the full employee lifecycle. The candidate will collaborate closely with HR Business Partners and leaders to drive local compliance, enable self‑service, and ensure high‑quality HR services and customer satisfaction.

Responsibilities

• Support employees and managers across the full employee lifecycle, providing advisory and coaching on HR processes and policies.
• Support onboarding activities, including local compliance requirements and employee file management.
• Del...