**Job Description**
The Senior Patient Service Rep is responsible for positive patient relations, accurate telephone communication, appointment scheduling, patient registration, as well as payment and co-payment collection. This position also performs routine duties associated with the collection and maintenance of current patient demographics and insurance information. Able to independently perform these responsibilities based on the standard work for their department with minimal direction.
Job Duties and Responsibilities:
+ Check in and out patients and collect co-payments/give receipts/reconcile payments. Verifies that patient demographic and insurance information is accurate in CS-Link.
+ Schedule appointments, complete patient registration, collect patient payments and to deliver a high standard of customer service.
+ Finds opportunities for improvement within CS Link and department workflows.
+ As liaison coordinates administrative support activities including ...