Main Duties & Responsibilities Patient Operations & Service Coordination Ensure accurate and timely patient registration, admission, transfer, and discharge by performing system entries in SAP, EMR, and related healthcare systems. Provide professional payment processing and financial counselling for surgical procedures and services, supporting a smooth and transparent patient experience. Coordinate outpatient appointment scheduling and inpatient bed bookings to support timely admissions and continuity of care. Proactively contact patients prior to scheduled procedures to confirm admission timings and reinforce fasting and preparation instructions. Organise and prioritise patient registration timings in alignment with operating theatre and procedural listings.
Clinical Support Support Operating Theatre (OT) and Endoscopy (Endo) listings and daily operational services. Prepare and print elective procedure listings for Nursing Teams to facilitate confirmation and workflow planning. Ret...