Location: Tividale, West Midlands
Position: Full Time
Salary: Competitive Salary

Job Description

Reporting to the Operations Manager, the role of a Senior Operations Supervisor is to lead and coordinate a team of Operations Supervisors, drivers, and the Traffic Office / Allocations function.

You will act as a key support to the Operations Manager, taking a more strategic role in overseeing daily depot performance, driving operational excellence, and ensuring the consistent delivery of high-quality bus services.

You will be responsible for supervising and developing the Operations Supervisor team, ensuring effective management of drivers and operational staff, and maintaining a strong focus on customer experience by proactively managing and resolving service issues.

To ensure a safe, punctual, reliable, and cost-effective delivery of services through strong leadership, performance management, and co...