About the role:

We are seeking an experienced and highly capable Senior Operations Specialist to support the operational delivery of major aftersales projects within BYD’s Commercial Vehicle division. This role is central to ensuring the smooth execution of large-scale programmes—such as battery retrofit operations, field service campaigns, and service upgrade initiatives—while maintaining efficient daily aftersales operations.

The successful candidate must demonstrate strong multi-tasking ability, advanced proficiency in office and digital tools, solid data-handling skills, and the resilience to thrive under pressure in a fast-paced environment. The role works closely with technical, engineering, quality, parts, project, and key account teams across both the UK and Europe.

Working Location: Hounslow, London (Fully Office-based)

Key responsibilities:

1. Major Project Operations

• Lead or support the operational ...