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⏰ full-time

Senior Operations Manager, Amazon Air

Confidential
Location 📍 Wilmington, United States
Posted 📅 May 26, 2026
Work Type ⏰ full-time

Position Overview

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. The Air Hub Senior Operations Manager has complete responsibility for inbound, outbound, package sortation and ramp operations or a functional process responsibility within the hub on a specified shift or across multiple shifts.

Responsibilities:
• Lead and manage the outbound, inbound, package sortation and ramp operations within the Air Hub
• Responsible for the overall safety, quality, performance and customer experience of the shift.
• Carry out supervisory responsibilities in accordance with the organization’s policies and procedures.
• Accountability for meeting and exceeding operational goals.
• Strategic planning and forecasting; appraise performance; reward and discipline employees; resolve problems; and address staffing needs.
• Mentor, train and develop teammates for career progression and learnin...

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Job Details

Employment Type
full-time
📊
Category
Operations Specialties Managers
🏠
Work Arrangement
On-site
📍
Location
Wilmington, United States