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⏰ Full time

Senior Officer - Claims payment pre-authorisation

Prudential plc
Location 📍 Kuala Lumpur, Malaysia
Posted 📅 June 08, 2026
Work Type ⏰ Full time

Position Overview

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Assess cases with main focus in major/ minor claims, assist in higher approval of claims exceeding assessors’ authority, provide enquiry support, take part in departmental projects and supervise subordinates in handling daily operations.
  • Follow up on additional supporting documents to facilitate the decision on underwriting, compliance and premium financing after case submission
  •  Prepare and check decline / after investigation letters
  • Approve clean Claims (including cross checking benefit calculations, f...
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    Job Details

    Employment Type
    Full time
    📊
    Category
    Financial Clerks
    🏠
    Work Arrangement
    On-site
    📍
    Location
    Kuala Lumpur, Malaysia